Usability & Navigation Testing

Help people find what they need, boost usability, and enjoy increased conversion with our expert approach.

Two people taking part in a usability testing session

Boost Your UX with Our Expert Navigation & Usability Tests

Looking to enhance your product's user experience? Our top-tier testing services delve into your product's UX to find valuable insights. We pinpoint 'conversion barriers', 'churn points', and 'customer acquisition' opportunities. Plus, you can watch our research first-hand, providing a clear plan of action to improve your product.

With over 20 years of experience, we've worked with a wide range of websites, software, and apps. Our refined method guarantees remarkable results. We offer different solutions to match your budget and needs, ensuring excellent value for your investment.

Our Proven Usability & Navigation Testing Services

Usability Testing

Identify the strengths and weaknesses of your product by testing the experience with users. We examine your product from your user's perspective, noting their experience and finding problem areas. Our results help you enhance your product, leading to increased customer satisfaction and higher conversion rates.

Navigation Testing

We use specialised tests like tree testing and card sorting to improve your product's navigation. By comparing your current navigation to our improved information architecture, we enhance navigation usability significantly. This leads to a product that's user-friendly and intuitive.

Usability Score

Stay ahead of your competition by benchmarking your product's usability against industry standards and top competitors. Our competitive usability scoring service provides you with a clear, quantitative measure of how your product measures up in terms of usability and user satisfaction.

What you'll get from our Usability & Navigation Tests

Expertise & Experience

With over 20 years of experience, our expertise guides you to the right approach and result for your product faster, ensuring a smoother and more efficient UX process.

Comprehensive Reports

Receive detailed reports from our tests, including usability, tree, and card sorting, along with competitive usability scoring. These reports pinpoint areas for improvement, provide actionable recommendations, and help prioritise your product development efforts.

Prioritised Action Plan

Obtain a prioritised action plan with clear guidance on the steps required to enhance your product's usability and navigation. This plan enables effective resource allocation and focuses on the most impactful changes first.

"Your work provided valuable insights that greatly improved our product roadmap and gave us much-needed clarity."
Andreas Headshot

Andreas Petrilli

Senior Product Manager, Linnworks

Let's Work Together

Ready to take your business to the next level? Our experts can help! Fill out the form to boost conversions, streamline messaging, and improve user experience.

hello@makehuman.co
128 City Road, London, England, EC1V 2NX
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